Privacy Policy
1.0 Objective
This Privacy Statement sets out the principles and practices adopted by Ekatva Consulting Services Private Limited (“Ekatva”) in relation to the collection, use, disclosure, and protection of personal information.
It applies to personal information relating to Ekatva’s customers, including clients for products, outsourcing and other services, business partners, employees and former employees, trainees, applicants, contractors, prospects, vendors, and current or former members of the Board of Directors, whose personal information is processed by Ekatva (collectively referred to as “Data Subjects”).
This Statement explains how Ekatva collects, uses, safeguards, and shares personal information. It applies to all personal information provided directly to Ekatva, as well as, where permitted by applicable law, personal information obtained from other lawful sources.
2.0 Scope of this Privacy Statement
This Privacy Statement governs Ekatva’s information practices, including the manner in which personal information is collected, used, disclosed, and protected through Ekatva’s Website that links to this Statement (together referred to as “Ekatva”).
Ekatva may contain links to third-party websites provided for convenience or informational purposes. Accessing such links will direct you away from Ekatva. Ekatva does not control, endorse, or make representations regarding the privacy practices or content of such third-party websites. Any personal information you provide to, or which is collected by, third parties, including social media platforms, is governed by their respective privacy policies and is not covered by this Privacy Statement. Users are encouraged to review the privacy notices of third-party websites before providing personal information.
Ekatva may also include social media features that allow users to share content or interact with Ekatva through social media platforms. Use of these features may result in the collection or sharing of information, depending on the applicable platform settings. Users should review the privacy policies and settings of such platforms to understand how their information may be used.
Ekatva shall not be responsible for unsolicited personal information provided by users. By submitting such information, you consent to its use in accordance with this Privacy Statement.
3.0 Categories of Personal Information Collected
3.01 Information Provided Directly by You
Ekatva may collect personal information such as first name, last name, email address, job title, organisation name, country, city, phone number, and industry type when you complete forms on our Websites, submit enquiries, communicate with us by email, telephone, or written correspondence, or otherwise engage with our services.
Where permitted by law, such information may be used and disclosed to third parties strictly for the purposes described in this Privacy Statement.
3.02 Information Collected Automatically
When you visit the Ekatva Website, certain information may be automatically collected, including IP addresses, cookie identifiers, device details, and usage data, through technologies such as cookies, web server logs, and web beacons. Cookies may store a unique identifier associated with your device and are typically deleted when you clear your cookies. This information is used to enhance website functionality, assess performance, and improve marketing effectiveness. Further details are provided in the Cookies section below.
By using Ekatva, microsites, or mobile applications, you consent to the processing of your personal information in accordance with this Privacy Statement.
3.03 Information Collected from Third-Party Sources
Ekatva may collect personal information when you interact with us through social media platforms or third-party services integrated into our Websites. The information accessed is limited to what you permit through your privacy settings on those platforms.
3.04 Information Collected Through Mobile Devices
When accessing the Ekatva Website via mobile devices, Ekatva may collect personal information such as contact details, IP address, advertising identifiers, and device-related information.
By providing your mobile number, you consent to its use for purposes described in this Privacy Statement. You may opt out of mobile communications at any time, except where required for legal or legitimate business purposes.
4.0 Use of Personal Information
- Providing information, products, and services requested by you
- Responding to enquiries and processing service requests
- Managing subscriptions and providing related communications
- Enabling access to downloadable materials and marketing content
- Client communication, service delivery, billing, and administration
- Website performance monitoring and data analytics
- Lead management and market research
- Conducting marketing and promotional activities
- Brand awareness and demand generation
- Fulfilling contractual and legal obligations
Processing is carried out in accordance with applicable laws. Where required, consent will be obtained. In other cases, processing is based on legitimate business interests, taking into account data minimisation, opt-out options, and limited retention.
5.0 Disclosure and Sharing of Personal Information
Ekatva does not sell personal information. Personal information may be shared only under the following circumstances:
- With affiliated entities for legitimate business purposes
- With trusted service providers acting under confidentiality obligations
- With regulatory authorities, law enforcement agencies, or government bodies, where legally required
- To comply with court orders, legal processes, or to exercise or defend legal rights
- To prevent fraud, unlawful activity, or threats to safety
- With approved vendors for arranging business meetings, subject to consent
- In connection with mergers, acquisitions, or corporate restructuring, subject to equivalent data protection safeguards
All third-party service providers are required to implement appropriate security measures and process personal information solely for authorised purposes.
6.0 Preferences and Communications
You may update or manage your personal information and communication preferences as follows:
- Profiles: Update account details through your logged-in profile
- Newsletters: Unsubscribe using the link provided in communications
- Mobile Notifications: Manage through device or application settings
7.0 Cookies and Tracking Technologies
Ekatva uses cookies to enable website functionality, analyse traffic, personalise content, and support marketing activities. Cookies may include:
- Strictly necessary cookies
- Performance cookies
- Functionality cookies
- Targeting and advertising cookies
Ekatva may also use web beacons or tracking pixels to assess engagement with emails and website content.
8.0 Data Protection and Security
Ekatva maintains reasonable physical, technical, and organisational safeguards to protect personal information against unauthorised access, loss, misuse, or disclosure.
Service providers are contractually required to adhere to equivalent data protection standards.9.0 Data Subject Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent
- Object to automated decision-making
- Lodge a complaint with a supervisory authority, where applicable
Requests may be submitted to [email protected].
10.0 Data Retention
Personal information is retained only for as long as necessary to fulfil contractual, legal, and operational requirements.
11.0 International Transfers
Personal information may be transferred across borders to Ekatva entities or service providers, subject to appropriate safeguards, including standard contractual clauses where required.
12.0 Grievance Redressal
Email: [email protected].
Ekatva will endeavour to resolve grievances promptly.
13.0 Effective Date and Updates
This Privacy Statement is effective from 1 January 2026 and supersedes all previous versions. Updates will be published on this page. Rights under this Statement will not be reduced without explicit consent.
Last updated: 1 January 2026
14.0 Contact Information
Ekatva Consulting Services Private Limited
7th Floor, Devpath Complex, C G Rd, Ahmedabad – 380006, Gujarat, India.
Email: [email protected].